Parts & Product Support

Our experienced product support and parts executives offer you immediate, multilingual assistance. Combining these experts with a streamlined part ordering system and efficient distribution provides you with total customer support.

Buying parts from BW Flexible Systems gives you the confidence that they meet our exacting quality specifications and are updated to the latest standards for your machine.  Our parts are available for all makes, models, and generations of machines and can be ordered 24 hours a day, 7 days a week through any of our locations.

VFFS, Flow Wrap, Legacy Hayssen Brands

North America, South America, Central America, Caribbean and Pacific Rim, Central and Southeast Asia, Australia
Phone: +1 (864) 486-4111 (option 2)

Europe, Africa, Middle East and West Asia
Beeston, Nottingham
Phone: +44 115 967 8787
Mestrino (PD) Italy
Phone: +39 049 900 6 511

Bag Filling, Legacy Thiele Brands

Phone: +1 (864) 486-4111 (option 2)

SYMACH Palletizers

Phone: +31 (0) 115 685 620

Bag Converting

North and South America
Phone: +1 (800) 950-4362

Phone: +32 2 4640160

Asia Pacific
Phone: +61 (3) 9764 2255