Parts & Product Support

Our experienced product support and parts executives offer you immediate, multi-lingual assistance. With these experts and a streamlined part ordering system and efficient distribution you are provided with total customer support.

Buying parts from BW Flexible Systems gives you the confidence that they meet our exacting quality specifications and are updated to the latest standards for your machine.  Our parts are available for all makes, models, and generations of machines and can be ordered 24 hours a day, 7 days a week through any of our locations.

VFFS, HFFS, Legacy Hayssen Brands

North America, South America, Central America, Caribbean and Pacific Rim, Central and South-East Asia, Australia
Telephone: +1 (864) 486-4111 (option 2)

Europe, Africa, Middle East and Western Asia
Beeston, Nottingham
Telephone: +44 (0)115 967 8787
or
35035 Mestrino (PD) Italy
Telephone: +39 049 900 6 511

Bag Filling, Legacy Thiele Brands

Telephone: (612) 782-1200
Toll Free: (800) 932-3647

SYMACH Palletisers

Telephone: +31 (0)115 685 620

Bag Converting

North and South America
Telephone: +1 (800) 950-4362

EMEA/AP
Telephone: +32 2 4640160

Asia Pacific
Telephone: +61 (3) 9764 2255