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Five Star Fish Gives Five Stars to BW Flexible Systems

Oct 29, 2015

Constant investment in people and equipment has made Five Star Fish one of the most respected suppliers to the food service market. The UK’s leading supplier of fish products, Five Star Fish, based in Grimsby, has recently purchased two turnkey solutions from BW Flexible Systems.  

Five Star Fish, part of the 2 Sisters Food Group, is a primary and secondary whitefish processor specializing in a wide range of bespoke fish products, for the catering and food service market. Their products consist of fresh fish products, IQF, breaded and battered fish. 

Mike Samphire, Engineering Manager at Five Star Fish, was delighted with their new Aura VFFS machines, the installation and performance. 

“The install and commissioning phase went well and according to plan, which meant there was no disruption to our overall production requirements. With BW Flexible Systems (BW Flexible Systems) help we were able to find the ideal full technical solution to suit our budget,” comments Mike Samphire. 

As part of the project, BW Flexible Systems offered Five Star Fish a pre-shipment inspection and operator familiarization, allowing them to review the machines prior to arrival on site. 

“We had regular communication with Hayssen Flexible Systems (BW Flexible Systems) project management team throughout the entire order process, keeping us up to date with what was happening with our systems during the entire manufacturing process. The support from customer services, including the availability of spares from Nottingham was a definite bonus for us.”

Due to production demands, Five Star Fish needed their new machines a week earlier than originally expected. BW Flexible Systems was able to meet this late request and achieved the early delivery. The Aura 450LF VFFS intermittent packaging machines complete with Yamato weighers were installed in two days over a weekend, enabling production to catch up the backlog after the first shift, thereby ensuring that there was no disruption.

Five Star Fish's Aura 450LFs are currently on site packing pillow packs of IQF breaded fish fillets at various weights ranging from 220g – 2700g at speeds of approximately 60ppm.